Incident Management
Incident Management is another important part of ISR. Without a proper incident management, asset register alone will fail to cover to the ISR umbrella. Incident Management will outline a proper process for the identification and effective handling of information security incidents in order to minimize the adverse impact on the business of the entity.
Information Security Incident Management planning needs to be covered in a formal policy/procedure. Reporting and escalation of any Information Security Incidents should be done through all available reporting channels. Evidences will be gathered and retains and a knowledge base from all information security incidents will be maintained which includes details of previous incidents, their types, cost, and any other relevant information.
In view of the above our company has formulated Information Security Incident Management System which can be used to report any incidents that occur or are suspected to target information or information processing facilities owned or managed.
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